The COVID-19 pandemic has greatly affected civil soci ety – operations were disrupted, new issues emerged, and civic space continued to close.1 The pandemic brought about travel restrictions, supply and network chain disruptions, and a lack of access to many of the services that civil society organisations (CSOs) offered. Consequently, digital technology emerged as a way for civil society to network, collaborate and engage in their areas of work and on their priorities. Although digital tools reshaped global communications decades ago, lockdown measures strengthened digital adoption among movements, organisations and communities, with many using social media to mobilise people and resources, organise, and engage in advocacy, networking and campaigning to raise concerns and seek support and solutions.

August 22, 2025